Privacy policy

Last Updated: 12/28/2025

Borrowshop (“Borrowshop,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS/text messaging.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Name
  • Phone number
  • Email address
  • Billing and payment information
  • Rental details and transaction history
  • Communications with our support team

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on our site
  • Referring URLs

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve website functionality
  • Understand user behavior and site usage
  • Remember user preferences
  • Enhance security and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

2. How We Use Your Information

We use collected information to:

  • Provide and manage rentals and services
  • Process transactions and payments
  • Send order confirmations, reminders, and service updates
  • Respond to inquiries and customer support requests
  • Improve our website and offerings
  • Comply with legal and regulatory requirements

3. SMS/Text Messaging Privacy

If you opt in to receive SMS messages from BorrowShop:

  • Message frequency may vary
  • Message and data rates may apply
  • You may reply STOP at any time to opt out
  • You may reply HELP for assistance

SMS Consent & Data Use:
SMS opt-in consent and message data will not be shared, sold, rented, or disclosed to third parties, except:

  • To our SMS messaging service provider solely for message delivery
  • When required by law or legal process

This complies with TCPA and CTIA guidelines.

4. How We Share Information

We do not sell your personal information.

We may share information only with:

  • Service providers (payment processors, SMS providers, hosting services)
  • Legal authorities when required by law
  • Business partners strictly necessary to provide our services

All service providers are contractually required to safeguard your data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take commercially reasonable steps to prevent unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory obligations
  • Resolve disputes and enforce agreements

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion
  • Opt out of certain communications

To exercise your rights, contact us using the information below.

8. Children’s Privacy

BorrowShop does not knowingly collect personal information from individuals under the age of 13. If we learn that such data has been collected, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

borrowshop
Email: [email protected]
Website: https://borrowshop.com